Brief Note

Quality Assurance is a never ending process of continuous improvement along with rapid advances in science, technology and medical knowledge. The sustainability of quality is a function of positive perception, result of good intention, sincere effort, intelligent thinking and skillful execution.

Guideline

Quality Assurance includes NQAS (National Quality Assurance Standards), Kayakalp award to Public health facilities and LaQshya initiative.

• NQAS - The cyclical process of Quality Assurance to meet the need of public health system in the country requires continuous monitoring against defined standards and measurable elements. To sustain a viable Quality Assurance programme, regular assessment of health facilities by their own staffs and State and 'action planning' for traversing the observed gaps is required because the expectation goes beyond only cure and includes courtesy, behavior of staff, cleanliness of facility and delivery of prompt and respectful service.
• KAYAKALP - A national initiative launched by Union Health Minister on 15^th May 2015 to give awards to those public health facilities that demonstrate high levels of cleanliness, hygiene and infection control. Government of Bihar launched Kayakalp clean hospital award scheme for on 21^st Aug 2015.
• LaQshya - A patient centric care that is intended to improve the quality of care in Labour room and Maternity Operation Theatre in high case load health facilities. It urges to undertake efforts in a campaign mode to ensure that respectful and high quality maternal care is provided to each woman during delivery and immediate postpartum period.

Key Beneficiaries

Kayakalp

HSC LEVEL HWC

Award Criteria for UPHC

• LaQshya Incentive: 3 lakh per DH and 2 lakh per SDH per department (LR and MOT)
• NQAS Incentive:
  • a) For DH/SDH: 10,000 per bed for full & 7,000 per bed for partial certification and no. of applicable checklist.
  • b) For CHCs: 10,000 per bed for full & 7,000 per bed for partial certification and no. of applicable checklist
  • c) PHCs with bed: 3 lakhs for full and 2 lakhs for conditionality
  • d) PHCs without bed: 2 lakh for full and 1.5 lakh for conditionality
• 7. Most important upcoming Events/News of the scheme : Kayakalp award ceremony 2020-21 and State level LaQshya Certificate distribution ceremony is being planned (Keeping Covid-19 pandemic in view).
• 8 to 10. Achievement Data for Public / Achievement data for official / Health data for public:

Kayakalp winner facilities

District Hospital Category

SDH/ CHC/ RH Category

UPHC Category

LaQshya: State Certified so far

National Certified:

NQAS: DH Begusarai (Partial Certification)

CHC Rafiganj (Full Certification)

Supportive Supervision

• Supportive Supervision
• Minutes & Meeting